Frequently Asked Questions

FAQ


  • What is Roy’s Poker Room?
  • How can you afford such Big Guaranteed Tournaments?
  • What is Bitcoin?
  • How many chips do I get for my Bitcoin?
  • What are the deposit and withdrawal limits?
  • What’s the timeframe for deposits/withdrawals?
  • Is KYC (docs or Know Your Client) required?
  • Are US players ok? Which countries do you accept?
  • How are player funds managed?


  • Roy’s Poker Room FAQ



  • Got VIP system like other sites?
  • What’s the rake?
  • What are your measures against fraud/collusion/etc?


  • General Rules



  • General & Chat Rules
  • Cash Game & Tournament Rules
  • No bots allowed!


  • Deposits and Withdrawals



  • Deposit Notes
  • Deposit Status
  • Withdrawal Notes
  • Withdrawal Status



  • FAQ


    What is Roy’s Poker Room?



    • Roy’s Poker Room is a Bitcoin (Crypto) Poker Room, where the investors and I, Roy, strive to create the biggest Crypto Poker Room in the world wide web by offering High Stakes Cash Games and Tournaments.

    • We only accept Bitcoin as deposits and withdrawals as that is the original cryptocurrency and we believe it will continue to grow in the futre.

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    How can you afford such Big Guaranteed Tournaments?



    • Well, we have investors on board that bought Bitcoin quite some years ago. And with a plan ahead, we will make this Poker Room one of the biggest with our Huge Bitcoin Guaranteed Crypto Poker Tournaments!

    • In the near future, we want to have the biggest Crypto Tournaments that can actually rival those in the real world. We have a great plan and we have a huge action plan ready to roll.

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    What is Bitcoin?



    • Bitcoin is the original cryptocurrency. It’s the genesis of all the other altcoins, and therefore, as we like to preserve everyone’s privacy, we only accept Bitcoin (BTC) in our Poker Room and we don’t do any kind of KYC or verifications of any kind.

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    How many chips do I get for my Bitcoin?



    • For 1 Bitcoin you get 1,000,000.00 chips.
    • 1 BTC = 1,000,000.00 chips
    • 1mBTC = 1,000.00 chips (mBTC = miliBitcoin)
    • 1µBTC = 1.00 chip (µBTC = microBitcoin)
    • 1 sat = 0.01 chips (sat = satoshi; the smallest unit of a bitcoin)

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    What are the deposit and withdrawal limits?



    • For deposits, the sky is the limit. For all we know, you can deposit as many bitcoin as you want and play the highest of stakes online!

    • For withdrawals, you can withdraw from 500 chips (or 0.0005 btc). You will receive whatever amount you request of withdrawal minus the miner’s fee. You can read more about miner’s fee at: https://en.bitcoin.it/wiki/Miner_fees

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    What’s the timeframe for deposits/withdrawals?



    • As all withdrawals are done manually to decrease the possibility of getting hacked, we process the withdrawals within 2 hours up to 72 hours at the latest.

    • We WILL process the withdrawals as fast as possible, but if life gets in the way, we will process them in 72 hours at the latest.

    • You can always contact support at: [email protected] in case of any delays or any problems concerning your account or funds or whatever you may need.

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    Is KYC (docs or Know Your Client) required?



    • Not at all! We value our customer’s privacy and we will never ask for documents of any kind nor save any kind of identifiable information. We will only get your username, password and email (Optional, but required in case you lose your password. Without email, we won’t reset your password). We will only accept Bitcoin as it’s the original cryptocurrency and we trust it will continue to grow in the future.

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    Are US players ok? Which countries do you accept?



    • USA Players are allowed in Roy’s Poker Room! We don’t have any restricted countries or anything for the like. Everyone with an internet connection is welcome! Maybe you will also find extraterrestrials playing online! Haha

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    How are player funds managed?



    • We have a hot wallet that we use to receive deposits and make withdrawals. Then, another offline cold wallet where we store most of the player’s funds. If the hot wallet doesn’t have enough funds, we will use the cold wallet to transfer to the hot wallet and keep all players’ funds secure from any possible attack.

    • With the help of our own bitcoin payment processor, that is we don’t rely on any third-party to manage our deposits, we make sure that no private keys are online at any given time. Making it impossible for hackers to hack our bitcoin wallets.

    • Even if all the servers are attacked and taken down, no hacker will have access to the funds as they are kept offline.

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    Roy’s Poker Room FAQ


    Got VIP system like other sites?



    • Not really, due to our low rake. BUT! We have deals to offer 50% RakeBack!

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    What’s the rake?



    • Our rake is only 0.1% !!! That means we only charge 0.001 btc for every 1 btc in the pot. Most sites charge between 1% to 10% rake. We charge less than 90%-99.9% any other site!

    • That means that if you had a ROI of, say -2% on a site that charges around 5% in rake, at 0.1% rake, you are turning that -2% to a solid 2.9% positive ROI!

    • That ROI is HUGE! And as at high stakes, the field is tougher, lower rake will allow you to turn a profit where once it was really tough to make one.

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    What are your measures against fraud/collusion/etc?



    • As an Anonymous Crypto Poker Room, we have staff looking at our tables and checking history hands daily in order to check possible collusion or any other fraud of any kind

    • We also have scripts in place in order to see how often players play with other players and see if there is any correlation on that. We are always on the lookout for scammers.

    • Also, if you find anything suspiscious, please contact us at [email protected].

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    General Rules


    General & Chat Rules



    • Any kind of transfering or owner change is prohibited. 1 account = 1 owner. Multiple accounts are forbidden.

    • Usernames should be family friendly. No name-calling or anything vulgar. Keep it friendly, people!

    • It’s possible for a household to have multiple players, but they can’t play at the same time at the same table or tournaments.

    • Chat. Keep it friendly, no crap or sharing hands information going on. You will be banned if found colluding.

    • Try to keep the chat in English. That’s usually the best understood language.

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    Cash Game & Tournament Rules



    • No information sharing during a hand. Not allowed to share your cards with a third party. It’s a 1-player game against other players on their own.

    • Avoid collusion or teaming up with another player against another. Any funny business found will be dealt accordingly and might result in getting your account banned and funds confiscated. Each case will be dealt on its own and act accordingly.

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    No bots allowed!



    • Yea, unfortunately, no bots allowed! Though, in the future, we could try a bot-against-bot format. To test playing engines to see which one is the best!

    • Until then, we don’t allow any bots of any kind of bot, software, program or similar at our tables. Only human beings can play. Yea, sorry aliens, only humans allowed!

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    Deposits and Withdrawals


    Deposit Notes



    • Minimum deposit: 1 Satoshi or 0.00000001 BTC! (Probably not a good idea as that mining fee would be extremely bigger in value, but to each it’s own).
    • Payment will be confirmed after 1 confirmation on the blockchain. Chips will be added as soon as 1 confirmation is done.
    • You will get 1,000,000.00 Chips per 1 BTC, or 1,000.00 Chips per 1 mBTC or 1.00 Chips per 100 Satoshis or 0.01 Chips per Satoshi (0.00000001 BTC) deposited.
    • You will be credited the amount of bitcoins you deposit to the BTC address generated.
    • You have 2 hours to send BTC to the address generated. Even if you deposit at 1:59:59 wth 1 second to go, there are 60 minutes after the invoice expires so that it gets confirmed. If you deposited, the transaction got 1 or more confirmations and you still don’t get your chips, contact support.
    • If you need any help, contact support.

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    Deposit Status



    • New: Invoice was created and is awaiting for payment. (If you closed the window, you can open a new invoice by entering the btc amount and click the Deposit button)
    • Expired: Invoice was expired with no payment received. If you submitted a payment and got confirmed but is set as expired, please contact support.
    • Paid: Invoice was paid and is awaiting 1 confirmation.
    • Confirmed/Complete: Payment was received with at least 1 confirmation and chips already added to your account. If there’s a problem, please contact support.
    • Invalid: Payment was received but confirmation wasn’t received in the timeframe. Please contact support in case you paid, the transaction got at least 1 confirmation but isn’t set as complete/confirmed or if you didn’t receive your chips.

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    Withdrawal Notes



    • Fee: There are no fees when withdrawing, though we only deduct the mining fee so that the amount you withdraw is equal to amount withdrawn + mining fee.
    • BTC Address: Please double check and confirm your btc address to send the funds to. We only support Legacy bitcoin addresses, or bitcoin addresses starting with ‘1’. The transaction will be set as cancelled and chips returned to your account if the btc address is wrong.
    • Wrong BTC Addresses: Make sure the btc address you submit is under your control or you have access to the funds in some way or another. If you submit a btc address that you don’t have access or is owned by someone else, we can’t retrieve the funds and won’t be able to help in that situation. So, PLEASE make sure the btc address is correct.
    • Multiple pending withdrawals: If you have multiple pending withdrawals going to the same btc address, we will do one transaction per several pending withdrawals with same address. This is to accelerate you getting your btc and it lowers the mining fee.

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    Withdrawal Status



    • Pending: Payment is pending and is being checked by our security team. Will be processed as soon as everything is found correct.
    • Cancelled: Payment was cancelled and funds/chips returned to your account. Please contact support with the withdrawal id to know more.
    • Paid: Payment sent and can be checked at the transaction id provided on the blockchain.

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